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WATER DAMAGE & RESTORATION SERVICES

Water Damage & Restoration Services

We provide 24/7 emergency water damage & flood restoration services to homes and businesses in the greater Gold Coast, Brisbane & Northern NSW areas.

For rapid one-hour service, call 0499 901 334 to speak to one of our expert flood specialists.

We're Ready
To Go!

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Available for 24/7 Emergency Service

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We're onsite in 60 minutes of call out

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100% Customer Satisfaction Guarantee

15 Years Experience

Our team of experts have 15+ years of experience in flood restoration, water extraction, cleaning up after storm & rain damage and/or bursted plumbing pipes.

Fully Certified With The IICRC

We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring that we provide professional water damage restoration.

An Approved Insurance Provider

Recognised by all major insurance companies, ensuring swift, reliable services for seamless claim processing.  

WATER DAMAGE & RESTORATION SERVICES

Need Emergency Water Damage Restoration?

Water Damage & Restoration Services provides 24/7 emergency flood water damage restoration services to homes and businesses in the greater Gold Coast, Northern NSW, Brisbane areas. 

With more than 15 years of experience in the building and restoration industry, we understand the importance of quick response times and are available 24/7 to help you get your life back to normal. 

Our team of experts have years of experience in flood restoration, water extraction, cleaning up after storm & rain damage and/or bursted plumbing pipes, so you can rest assured that we will handle all your water damage needs quickly and efficiently.

We know that water damage can be a devastating event, so our friendly and experienced staff are here to help you through every step of the process. Contact us today for a free & immediate consultation!

WATER DAMAGE & RESTORATION SERVICES

Our Water Damage Restoration Process

1. Initial Call For Assistance

At Water Damage & Restoration Services, we prioritise understanding your needs. Our experts guide you through tailored solutions based on a detailed assessment of your water emergency. We swiftly schedule property inspections and create customised restoration plans for a prompt response.

2. We Inspect Damaged Site

Our skilled technicians conducts a comprehensive assessment to gauge the extent of water damage, identifying potential hazards and salvageable items. If needed, we intervene to halt the source of damage. This assessment forms the cornerstone for an action plan, ensuring successful property restoration.

3. Cordon Off Affected Area For Safety

We prioritise safety by relocating electrical devices and mitigating slip hazards. Additionally, furniture obstructing the drying process is moved, with foam blocks installed to safeguard both furniture and flooring.

4. Begin Water Extraction From Area

Commencing with a comprehensive water extraction process, we swiftly contain and remove water from the area, curbing its spread within the structure and expediting the drying phase. Utilizing high-powered pumps and extraction units, we efficiently remove hundreds or thousands of liters of water, ensuring a thorough extraction.

5. Removal Of Non-Restorable Items

To accelerate the drying of salvageable materials, we promptly eliminate items that can't be restored. Our lead technician will explain the rationale behind this process and seek your approval before proceeding with any removal.

6. Cleaning, Sanitising & Deodorising

Contaminated water demands cleaning, sanitisation, or deodorisation for floors, furniture, and personal items due to potential hazards like bacteria, viruses, or mould. Employing antimicrobial tools and proven techniques, we prioritise the safety of your family or staff during the restoration process.

7. Begin Rapid Drying Of Affected Area

We deploy top-tier drying equipment to address concealed and structural moisture effectively. Tailoring the equipment type and quantity to your specific needs and industry standards, our team devises a customised drying system suited for your building and operations. Structural drying plays a pivotal role in restoring your property to its pre-flood state.

8. Monitoring Affected Area

Our specialists conduct daily visits throughout the drying process to oversee material drying, assess equipment performance, and make necessary adjustments for optimal results. This diligent monitoring is essential for ensuring the effective and efficient drying of your property.

9. Purification Of Air Takes Place

We purify the air in affected areas, eradicating odours and allergens, using filters that remove 99.97% of particles at 0.3 microns and 95% at 0.1 microns. This guarantees a safe environment for your family or staff throughout the drying process, providing peace of mind.

10. Carpet Cleaning Of Area

Following the drying process, we perform a thorough washing and deodorising of your carpet using hot water extraction. In most instances, our restoration process leaves your carpets in a better condition than before the flooding occurred.

11. Compliance Certificates For Job

We ensure the prevention of mould contamination by providing written documentation verifying that all affected areas meet acceptable drying standards. All our work includes compliance certificates, and upon request, we offer specialist hygienist reports for added assurance.

12. 100% Total Satisfaction

After the restoration, a final inspection with our technician ensures all concerns are resolved. In the majority of cases, we exceed the pre-flooding condition of your property. Our goal is delighted customers!

WATER DAMAGE & RESTORATION SERVICES

15 Years Of Industry Experience

Our team of experts have years of experience in flood restoration, water extraction, cleaning up after storm & rain damage and/or bursted plumbing pipes, so you can rest assured that we will handle all your water damage needs quickly and efficiently.

We know that water damage can be a devastating event, so our friendly and experienced staff are here to help you through every step of the process. Contact us today for a free & immediate consultation!

WATER DAMAGE & RESTORATION SERVICES

We Can Help With…

Water Damage Restoration

Water damage restoration repairs and reverts spaces affected by water back to their original state.

Wet Carpet Drying

Wet carpet drying involves the process of removing moisture from carpets to restore them to a dry state.

Sewage Cleanup

We will restore areas contaminated by sewage overflow or wastewater to a safe and clean condition.

Structural Drying

Is the process of removing excess moisture from building structures to prevent further damage.

Subfloor, Wood & Hard Floor Drying

Hard floor drying removes moisture from surfaces to restore them and prevent further warping or damage to the flooring.

Storm Damage Restoration

Storm damage restoration repairs areas impacted by severe weather, restoring them to pre-damaged states.

Equipment Hire & Installation

We have a range of drying equipment and machines to help you DIY water damage restoration.

Mould Remediation

Involves the process of eliminating and preventing mould growth, restoring affected areas to a mould-free condition.

Louis de WaalLouis de Waal
01:05 05 Mar 24
Very affordable, upfront pricing, transparent and professional, friendly, and the results were excellent!Scott was very professional, transparent, and explained the whole process to me. He was incredibly transparent about his services, very affordable (by far!!!) and upfront with his pricing.I could not recommend them enough!!!I called Scott after discovering a slow leak which had seeped into my walls, floor and door architraves - He was very quick to respond, and on arrival showed me how far the water had seeped, how saturated the area was, and explained the processes required to dry the area before providing me with an upfront quote (for free).He went above and beyond making sure everything was completely dry, and mold free. Scott was excellent with his communications too and took away any worries I had about the water damage.
DANSERM_94DANSERM_94
07:36 13 Feb 24
Excellent and professional job.Immediately response.Scott has a huge knowledge and always helps.💯 👍🏻✅
Tayla FiteniTayla Fiteni
01:48 26 Oct 23
Our experience with Water Damage & Restoration Services has been amazing. Scott has been extremely helpful and informative. We had no prior knowledge in dealing with water damage, and Scott provided clear explanations of the entire restoration process. He also connected us with other contacts for mould decontamination and tiling services to help us restore our home. We're so appreciative of his support. We've put his number on our fridge for future emergencies!
I was impressed by the professionalism Scot had when fixing our water damage. He made me feel confident with his knowledge in water damage. He had all the right equipment to remedy our water damage and he did a great job. Pricing was very affordable. I would highly recommend this company. Very good service. 😊
Erin GallienneErin Gallienne
04:39 04 Aug 23
My experience with Scott was exceptional. He was informative, very professional and went over and above to help me. I highly recommend this company.
Sam AliSam Ali
02:17 19 May 23
Quick response, called early morning and they were at my property in 30min. Great team and very professional
Kaitlin FinnKaitlin Finn
05:02 17 Apr 23
Scott just got in and got the job done. Very reliable, informative and professional. Would definitely recommend this company when dealing with these stressful issues of flooding etc.
emil van schouwenemil van schouwen
03:52 14 Apr 23
Really appreciated how quickly they responded to my call for help! Scott was able to talk me through the process and got the job done efficiently and professionally. Would recommend these guys to anyone in need of their services.
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