WATER DAMAGE & RESTORATION SERVICES

Northern NSW Sewage Cleanup

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Water and sewerage overflows can cause significant damage to your property. It also poses health risks to you and your family in many ways. Unlike water damage from floods, it’s an unnatural cause of damage to your property. It’s something that needs addressing and fixing immediately. That’s why our rising water and sewage overflow cleanup service is here to help you with just that. We’ll handle the cleanup process to minimise the damage and ensure your safety.

We're Ready
To Go!

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Available for 24/7 Emergency Service

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We're onsite in 60 minutes of call out

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100% Customer Satisfaction Guarantee

15 Years Experience

Our team of experts have 15+ years of experience in flood restoration, water extraction, cleaning up after storm & rain damage and/or bursted plumbing pipes.

Fully Certified With The IICRC

We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring that we provide professional water damage restoration.

An Approved Insurance Provider

Recognised by all major insurance companies, ensuring swift, reliable services for seamless claim processing.  

WATER DAMAGE & RESTORATION SERVICES

Associated Services

If Sewage Cleanup is not what you are looking for, some of our associated services might be more applicable to your current water damage problem.

01

Structural
Drying

02

Wet Carpet
Drying

03

Storm Damage
Restoration

04

Mould
Remediation

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Safety And Immediate Precautionary Measures

In the event of sewage overflow, taking immediate action can prevent further harm and potential risks. Here are some steps you can take while waiting for professional help:

  • Electricity: Turn off the main power supply to avoid electrical hazards. Do not touch any electrical appliances or switches if they are wet or submerged.
  • Water Supply: If the damage is due to a burst pipe or leak, turn off the main water supply to prevent further flooding.
  • Move Valuables: Shift furniture, electronics, and other valuables to a dry area or elevate them to prevent water damage.
  • Avoid Contaminated Water: If the flooding is due to sewage backup or rising floodwaters, avoid contact as it may contain harmful bacteria and contaminants.
  • Ventilation: Open windows and doors to allow fresh air in, which can help in drying and reducing humidity.
  • Document Damage: Take photos and videos of the affected areas for insurance purposes. This will help in documenting the extent of damage for claims.
  • Stay Calm: While it’s natural to feel overwhelmed, staying calm and taking systematic steps can help in managing the situation better.

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1. Indentification And Area Assessment

When our team arrives at the site of the overflow, we’ll first identify the source. It’s a simple hunt for that source where water or sewage is coming from and then take steps to prevent further flow. In simpler terms, we turn off any running water causing the flow.

Once the source of the overflow has been contained, we assess the area for any potential hazards. It can be anything that could pose a threat to our team or anyone else who may be in the vicinity. This includes looking for electrical hazards, hazardous materials, or other risks that could cause harm.

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2. Water Removal

After assessing the area and ensuring that it is safe to proceed, the real work begins. We start by removing any standing water or sewage using specialised equipment such as pumps, vacuums, or other machinery. The team will ensure quick and efficient cleanup for the thorough removal of all water and sewage.

During water removal, we take special care to prevent the spread of contaminants. Safety comes first and that includes protecting the health and safety of those involved. We do that by wearing protective equipment and taking precautions to minimise any potential health risks.

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3. Contaminated Material Disposal

Next, we dispose of contaminated materials caught up in the overflow which is a critical step. We mentioned earlier that safety comes first, and that includes this. We want to make sure that before any cleanup is done, there shouldn’t be anything that gets in the way.

Carpets, floating floors, or drywall are some of the commonly contaminated materials in many cleanups. When these are deemed contaminated, they must be properly disposed of. This is all to prevent further contamination and the spread of disease. And you can be sure that we’ll take special precautions when handling the disposal. Our process of handling and disposal is ensured to follow local regulations.

WATER DAMAGE & RESTORATION SERVICES

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4. Cleanup Of Area

Now comes the bulk of the work, the cleanup. Once all standing water or sewage has been removed, the affected area is cleaned up. This part is important so we make sure that the cleanup is done thoroughly. And to do that, we use specialised cleaning solutions and techniques. We aim to restore the affected area to its former condition while also cleaning it up.

Once cleanup is done, the next is disinfection. We begin that process by applying the disinfectant to all affected surfaces. Sometimes it may affect floors, walls, and furniture so we include those when we disinfect. Areas such as corners, crevices, and behind appliances are often overlooked and this is where harmful microbes thrive. So we ensure that these difficult-to-reach areas are disinfected with extra care.

In more serious cases, we use hospital-grade disinfectants to ensure contaminants won’t stand a chance. We’re dealing with sewage after all so taking a step up in disinfection won’t hurt.

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5. Drying Of Area

The next step is to dry the area. Cleanups and disinfection won’t do you any good if everything is left moist or wet. You may have rid yourself of overflow problems but that won’t matter if mould and mildew take over. So to prevent that, our team sets up dehumidifiers and air purifiers to help dry the affected area.

This is a crucial step in preventing mould and mildew growth, which can occur if the area remains damp for an extended period. Our team will monitor the area’s moisture levels until it is dry. This helps to ensure that the area is fully dry and there is no risk of future mould or mildew growth.

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6. Damaged Successfully Repaired

Finally, we repair any damage to the area, ensuring that the area is safe for use. This will help to prevent further damage and any possible contamination.